Your tracking number on Amazon is in Your Orders. Sign in, go to Returns & Orders (top right), find your order, and click Track Package. Scroll to the shipment details — your tracking number is listed there alongside the carrier name. You can also find it in your shipping confirmation email under the shipment details section.
How to Find Your Amazon Tracking Number
On the Amazon Website
- Sign in to your Amazon account
- Click Returns & Orders (top right corner)
- Locate the order you want to track
- Click Track Package
- Scroll down to shipment details — your tracking number appears at the bottom
On the Amazon Mobile App
- Open the app and tap the three-line menu
- Tap Your Orders
- Select the order
- Tap Track Package
- Your tracking number is listed under the carrier name
In Your Shipping Confirmation Email
Amazon sends a shipping confirmation email the moment your order dispatches. Click the Track Your Package link inside — the tracking number appears in the shipment details on that page. It may not be visible in the email body itself.
Tip: If your order contains multiple items, each may ship separately with its own tracking number. Check each shipment individually under Your Orders.
Amazon Tracking Number Formats by Carrier
Not all Amazon tracking numbers look the same — the format depends entirely on which carrier is handling your delivery.
|
Carrier |
Tracking Number Format |
Where to Track |
|
Amazon Logistics |
Starts with TBA, TBM, or TBC |
Amazon platform only |
|
UPS |
1Z followed by 16 characters |
UPS website or Amazon |
|
USPS |
20–22 digit number |
USPS website or Amazon |
|
FedEx |
12 or 15 digit number |
FedEx website or Amazon |
|
China Post |
LX / RX / UX + 9 digits + CN |
Third-party tracking sites |
|
Equick |
Format like EQKME1120020300YQ |
Third-party tracking sites |
|
Royal Mail (UK) |
2 letters + 8 digits + 2 letters |
Royal Mail website or Amazon UK |
UPS Tracking Numbers
UPS tracking numbers for US domestic packages almost always start with 1Z followed by 16 alphanumeric characters. A single character error causes the lookup to fail entirely — double-check that you copied it correctly.
USPS Tracking Numbers
USPS numbers are purely numeric, usually 20 to 22 digits long. Amazon sometimes routes packages through a mail forwarder before handing them to USPS, so the number may not appear in the USPS system for up to 48 hours.
Amazon Logistics (TBA, TBM, TBC)
Tracking numbers beginning with TBA are handled by Amazon's own delivery network. These cannot be tracked on UPS, USPS, or FedEx websites — only through Your Orders on Amazon. TBM and TBC prefixes follow the same rule.
China Post and International Carriers
If your item shipped from China, your tracking number likely looks like LX123456789CN or RX123456789CN. These typically take 15 to 35 days for delivery. Amazon's own tracker may show limited updates for international shipments — third-party tracking aggregators generally provide better coverage.
Order Number vs. Tracking Number — What's the Difference?
These two are frequently confused.
|
|
Order Number |
Tracking Number |
|
What it is |
Identifies your purchase on Amazon |
Identifies your physical shipment |
|
Format example |
123-4567890-1234567 |
TBA123456789000 or 1Z999AA10123456784 |
|
Where to find it |
Order confirmation email / Your Orders |
Shipping confirmation email / Track Package page |
|
What it tracks |
Your order status on Amazon |
Your package's physical location |
|
Works on carrier site? |
No |
Yes (UPS, USPS, FedEx, etc.) |
Understanding Amazon Tracking Statuses
|
Status |
What It Actually Means |
|
Preparing for Shipment |
Order confirmed; packaging in progress, label not yet created |
|
Shipped / Label Created |
Label printed and tracking number assigned; carrier hasn't scanned it yet |
|
In Transit |
Package is moving through the carrier's network |
|
Out for Delivery |
Package is with a local driver; expected to arrive today |
|
Delivered |
Carrier has marked it as delivered |
|
Delivery Attempted |
Driver came but couldn't complete delivery |
|
Undeliverable |
Package is being returned to Amazon; a refund will follow automatically |
What "Label Created" Means
"Label Created" means Amazon has generated the shipping label — the carrier has not physically scanned the package yet. This status can sit unchanged for 24 to 48 hours, especially during high-volume periods. It does not mean your order is delayed.
What "Delivery Attempted" Means
A driver came to your address and could not complete delivery — either no one was home, there was no safe place to leave the package, or building access was unavailable. USPS typically retries the next day; UPS makes up to three attempts before returning the package.
Tracking Number Amazon Not Working — Fixes
|
Problem |
Likely Cause |
What to Do |
|
Tracking number not recognized by carrier site |
Label created but package not yet scanned |
Wait 24–48 hours and try again |
|
Tracking info stuck / not updating |
Package processing at regional hub |
Allow 48 hours; check Your Orders on Amazon |
|
No tracking number from seller |
Seller didn't provide one |
Contact the seller directly |
|
USPS not recognizing your Amazon number |
Mail forwarder handling it first |
Use a third-party tracker; wait up to 48 hours |
|
UPS tracking showing an error |
Package not yet picked up by UPS |
Wait 24 hours; contact seller if still unresolved |
Tracking Number Not Recognized by Carrier Website
In most cases this just means the package hasn't been scanned yet. A label can be created hours before a driver physically picks it up. Wait at least 24 hours before assuming something is wrong.
Tracking Information Not Updating
If tracking updates have stopped for more than 48 hours and your estimated delivery date has passed, the package is likely in transit between scan points or sitting at a regional facility during a high-volume period. Wait an extra day or two before contacting support.
What to Do If Your Package Is Missing
Package Shows as Delivered But Not Received
Before contacting Amazon:
- Check all entry points — side doors, back porch, garage
- Ask a neighbor if they received it by mistake
- Check your building's mailroom or parcel locker area
- Review the delivery confirmation photo in Your Orders (available for most Amazon Logistics deliveries)
If the package is still missing by the end of the day, contact Amazon through Your Orders.
Package Marked as Undeliverable
Undeliverable packages are returned to Amazon. A full refund — including shipping — is processed automatically once Amazon receives the return.
Package Lost in Transit
If Your Orders shows "Lost in transit," contact Amazon directly. You're entitled to a replacement or refund under Amazon's buyer protection, which covers both fulfilled-by-Amazon and most marketplace orders.
How to Contact Amazon for Tracking Issues
- Go to Help at the bottom of any Amazon page
- Select A Delivery, Order or Return
- Choose the relevant order
- Select Tracking shows delivered but item not received (or the closest match)
- Choose chat, phone callback, or email — chat and phone are typically faster
Conclusion
Your Amazon tracking number is always in Your Orders or your shipping confirmation email. TBA numbers only work within Amazon's platform. Most tracking issues — stuck statuses, unrecognized numbers — resolve on their own within 24 to 48 hours. If a package is genuinely missing, Amazon's buyer protection has you covered.
Frequently Asked Questions
Can I track an Amazon order without a tracking number?
Yes. Go to Your Orders and click Track Package — Amazon tracks the shipment even if no external number is shown. You can also enter your Amazon order number on some third-party tracking sites.
Why is there no tracking information on my Amazon order?
The first carrier scan sometimes doesn't happen until the package reaches a regional hub. Some international and Standard shipping orders have limited tracking. Marketplace sellers occasionally don't provide tracking for low-cost items.
What does a TBA tracking number mean on Amazon?
TBA stands for Trackable Barcode, Amazon. It means your package is being delivered by Amazon Logistics. TBA numbers only work within Amazon's platform — not on UPS, USPS, or FedEx websites.
How long until I get a tracking number after ordering?
For standard Amazon-fulfilled orders, a tracking number is typically generated within 24 hours of placing the order. Same-day and two-day Amazon Logistics orders may only show a TBA number a few hours before delivery.
What should I do if I never received a tracking confirmation email?
Check your spam folder first. If it's not there, go directly to Your Orders on Amazon — tracking information is always available there once the order ships, regardless of whether the confirmation email arrived.
