ATTMyResults is AT&T's internal login portal for employees, giving access to a sales dashboard and, through a linked path, HR Access. It's used by active staff, former employees, and their dependents.
What Is AttMyResults?
At its core, ATT My Results is a login gateway not a single app, but an entry point into two connected systems tied to AT&T, one of the largest telecommunications companies in the country. One side handles sales performance data.
The other, reached through a separate URL, handles HR and benefits information. People often assume these are the same thing because they're used together, but they're not identical systems, and mixing them up tends to cause confusion during login.
ATT My Results vs. AT&T HR Access
The sales dashboard lives at e-access.att.com. HR Access sits at hraccess.att.com.
In practice, most employees end up using both in the same session checking a sales number, then jumping over to HR Access for a benefits question which is probably why the two get referred to interchangeably, even though they're technically separate portals.
Who Can Access ATT My Results
Access isn't limited to people currently on payroll. It generally covers:
- Active employees
- Former employees
- Dependents of employees
- Non-management internal career path staff
A valid AT&T employee ID is required in all cases, including for employees on short-term disability, leave of absence, or suspension. That last part surprises some people being on leave doesn't cut off access.
What You Can Do on the ATT My Results Dashboard
The dashboard isn't just a leads list. It pulls together a few different functions that would otherwise require separate logins.
Sales Performance Tracking
This is the main function viewing sales leads, performance reports, and customer interaction data in one place.
Teams commonly report that having this consolidated in a single view, rather than pulled from separate systems, is what actually saves time day to day.
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Account and Billing Management
From the same login, users can review billing details and manage account-related charges. It's a smaller feature compared to the sales tools, but it removes the need for a second login just to check a bill.
Device and Wi-Fi Management
There's also a layer for managing connected devices and monitoring data usage per device — useful for spotting where bandwidth is going before it becomes a billing surprise.
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Business Email and Online Fax Access
Less commonly used, but present: business email setup and online fax capability, tied to the same account.
How to Log In to ATT My Results (Step-by-Step)
Step 1 – Access the Correct Login Portal
e-access.att.com (Direct Sales Dashboard Login)
This is the direct route to the sales dashboard.
hraccess.att.com (HR Access Login Path)
This route leads to HR and benefits information first, with a link through to the sales dashboard.
Step 2 – Select Your Employee Category
Choose from Active, Former Employee, Dependent, or Non-Management Internal Career Path — whichever applies.
Step 3 – Choose a Login/Authentication Method
Select an authentication option from the login screen (covered in detail below).
Step 4 – Complete Authentication and Access the Dashboard
Once authenticated, the system redirects to the dashboard automatically. No second login is needed to move between HR Access and the sales dashboard once you're in.
ATT My Results Login Methods Explained
Not everyone uses the same authentication method, and which one applies usually comes down to what's been set up for that employee's account.
As reported by TechCrunch, token- and app-based authentication methods are generally considered more secure than simple password entry, which is part of why AT&T offers several options beyond a standard login.
|
Login Method |
How It Works |
|
AT&T Password |
Standard user ID and password entry |
|
Mobile Key |
A key sent to a registered mobile device, used in place of a password |
|
RSA SecurID Token |
A rotating PIN displayed on a hardware or software token |
|
SafeNet Token |
A token issued directly by AT&T for authentication |
|
MTIPS Token |
A user-specific PIN combined with an on-screen code |
|
Security Key |
A physical USB security key inserted into the device |
Troubleshooting Common ATT My Results Login Issues
Forgot Password or Global Login ID
Use the "Forgot Password" link on the login page. It typically asks for the Global Login ID and a security question before allowing a reset.
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Invalid or Expired Employee ID
If the employee ID isn't recognized, it's usually either mistyped or tied to an account status that needs updating this is one area where contacting internal support directly tends to resolve things faster than retrying.
Web PIN and Security Key Activation Errors
Activation errors during Web PIN or security key setup happen occasionally. In most cases, retrying the activation from the Global Logon screen clears it.
What to Do If Retry/Global Logon Fails
If retrying doesn't work, the next step is generally to go through the standard AT&T internal support channel rather than repeating the login attempt indefinitely.
Using the ATT My Results Mobile App
How to Download and Install the App
The app is available through the App Store or Google Play, searchable by name.
Logging In on Mobile
Login on mobile uses the same Global Login ID and password as the web version — there's no separate mobile-only credential.
Updating Your ATT My Results Account
Changing Your User ID or Password
Account changes are made through the Settings section once logged in.
Managing Dependent Access
Dependent access is registered separately and tied to the employee's account, rather than set up as an independent login.
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Conclusion
ATT My Results is a login gateway to AT&T's sales dashboard and HR Access, used by active employees, former employees, and dependents with a valid employee ID. Multiple authentication methods are supported.
FAQs
What is ATT My Results used for?
It's used to access AT&T's employee sales dashboard, covering sales leads, performance reports, and account details in one login.
Is ATT My Results the same as AT&T HR Access?
No. They're linked but separate HR Access covers benefits and HR data, while ATT My Results covers the sales dashboard.
Who is eligible to use ATT My Results?
Active employees, former employees, dependents, and non-management staff, provided they have a valid employee ID.
What should I do if I forget my ATT My Results password?
Use the "Forgot Password" link on the login page to reset it via your Global Login ID and security question.
Is there a mobile app for ATT My Results?
Yes, available on the App Store and Google Play, using the same login credentials as the web version.
